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I have two returns that were transmitted a few weeks back and not accepted yet

dnixon
Level 2

Anyone have an idea why the returns are hung in transmission so long and not either accepting or rejecting?

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

Ive had this alot this year.   

In the EFcenter highlight the files, then instead of using Receive Acks, choose Update Acks of selected returns.

updateacks (2).png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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dnixon
Level 2

That did work Lisa.    Thanks a ton!!!!!   You get a gold star!   Don't know why I didn't just try that rather than the all in once update I normally do.   Have a wonderful final 13 of tax season.

Just-Lisa-Now-
Level 15
Level 15

Its weird, I'll transmit a big batch at a time but when I receive Acks only some of them come through, I have to highlight and update acks for them, then the rest come through, I dont get it.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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