i have a client who whats to know the status of their 2020 refund but when i check the regular wheres my refund it doesnt give me anything where do i go to check 2020

[Just-Lisa-Now-]

They need to call IRS, you do not have access to that information. I have these instructions for reaching a human at IRS saved from a prior year, they may still work

[IRonMaN]

If you haven't filed 2021 yet, you can still look up in the info on "where's my refund".  If you have filed, someone is going to have to make a phone call to the IRS.

[Just-Lisa-Now-]

I think the whole WMR site switched to current year right before filing season opened.

[IRonMaN]

I looked one up last week.