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- I am unable to print E-file Acknowledgements and Product Logs. I am able to print Returns though. Any suggestions?
I am unable to print E-file Acknowledgements and Product Logs. I am able to print Returns though. Any suggestions?
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taxmanbrian
Level 3
02-12-2022
02:49 PM
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When I convert and transmit an E-filed return, I am unable to print the acknowledgement. I am also unable to print Product Update logs as well. I am able to print the tax returns. Any thoughts or suggestions. I tested my 2020 version and have no issues.
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Just-Lisa-Now-
Level 15
02-12-2022
02:54 PM
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Does it act like its sending to the printer but nothing ever happens? I just tested the procuts updates log and didnt have any issues printing it.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taxmanbrian
Level 3
02-12-2022
04:14 PM
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Exactly-but what is strange is that I am able to print my forms, invoice and standard client letter. Last couple of days, there have been several updates. I tested the print function for that and it didn’t print either.
shf1957
Level 7
03-08-2023
08:57 AM
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I just started having this same issue! I think it's one of Intuits updates.. I am not sure.. but I need help!
