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how to view reason for a rejected return

shf1957
Level 7

I see a return rejected. when i click on it.. it just opens the return.  How do i view the reasonings?   Other years you just click on the person in the efile rejection and it showed the reason.

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Just-Lisa-Now-
Level 15
Level 15

In the EFCenter, highlight the rejected return, then hit F12, that should open the EFile reports window, scroll down to Rejected returns and Print the report.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Just-Lisa-Now-
Level 15
Level 15

In the EFCenter, highlight the rejected return, then hit F12, that should open the EFile reports window, scroll down to Rejected returns and Print the report.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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mm1
Level 5

In the e-file homebase go to the client. On the RED REJECTED box, not the client name, click on that box. It will pop up the report.