How to fix parameter incorrect error?

[pashurservices]

Error prompts every time we are trying to process payment for return? Is anyone else having the same issue?

[taoseno]

Yes I am having the same problem on pay per return for business returns. I first reported to them on 01/17/23 and still no fix.............Ridiculous!

[pashurservices]

I am having the issue on business and personal as well. Expect it.

[taoseno]

They finally fixed it today!

[taoseno]

Now it is not working again; guessing today's update is the problem!

[taoseno]

Still not working; I first reported the error on January 17th! WTF?

[jpivonka]

I am still receiving the parameter error what did you do to get rid of it?  I downloaded the latest software but the error is still there.  Thank you for any guidance.

[IntuitGabi]

Contacting support will get help us find the root cause of this error. 
In the meantime, these help articles might help: 
Performing a clean install of ProSeries
How to restart your computer in Windows safe mode
Community thread: Prosries error

[taoseno]

Contacting support does nothing; I have contacted them 16 times since I first reported on January 17th. Why is it not working? I will send Intuit an invoice for all my time wasted................

[IntuitGabi]

Thanks for the details. We'll continue to research this and let you know of any updates here. 

[skeeter721]

I am having the issue today 03/11/23 NOT A GOOD TIME FOR THIS!!!! As this is too close for business tax deadline!!!!  FIX THIS ISSUE!!!!

[jpivonka]

I called and manually increased the Pay per return amount to get around the problem.

[taoseno]

Each time I call it takes 12-15 minutes to increase pay per return balance versus 5-10 seconds......if it was working. Gabby has gone silent on this issue. Little help Gabby?

[jpivonka]

I calculated the approximate pay per return amount and increased a larger amount instead of calling multiple time.  The negative is if you over calculate you can't carry the amount over to next year.  Just an FYI.

[hike52]

NO they have not.  Still gettilng it when trying to increase pay per return

[Intuit_Ramky]

If incase QuickBooks application is Open and running while you see this issue in ProSeries, please try to close QuickBooks application and Restart ProSeries(if already running).   

[ellek]

I was having the same issue.  If Quickbooks is running at the same time as your Proseries, it will continue to happen.  Close out of your Quickbooks, that fixed it for me!

[taoseno]

It would have been nice if Intuit had told us that...........