Can you not manually enter the CE on your account? In Tennessee, the state society sponsored courses automatically download to a CPE accumulator, but those courses that are not state society sponsored, we have to manually input the date, course name, type, hrs, etc.
If its a "CPE" certificate I dont think those count for us CTEC's, I think we can only get credit for CE's, not CPE's. Did it ask for your CTEC number when you registered for the class?
This Intuit course provided a certificate of completion showing it qualified for both 2 CPE and also 2 CE credits.
I took it back in April and don't recall whether my CTEC number was requested. I'm unable to find how to give my CTEC info to Intuit on my account page - it has my PTIN. So I'm searching for an input screen for credentials, not having luck.
Lord knows that if you sat thru an Intuit course you DEFINITELY deserve credit for it... and maybe even compensation. I made that mistake once.