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How to enter a hardship exemption in Proseries?

My client lost his great uncle and in the past I would enter a hardship as an exemption to avoid paying the tax, but now when I enter the hardship option Proseries does not remove the penalty. Has anyone else seen this issue?

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Just-Lisa-Now-
Level 15
Level 15

Hardship exemption to remove what penalty?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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1 Comment 1
Just-Lisa-Now-
Level 15
Level 15

Hardship exemption to remove what penalty?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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