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- How do I resolve a "Locked File" error message?
How do I resolve a "Locked File" error message?
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BillSittig
Level 2
08-12-2023
10:45 AM
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A tax return was left open overnight on a staffer's computer and this morning I exited the ProSeries program by cancelling the pending log-in requirement. I then tried to log-in to the client on my workstation and it says the file is locked by the staff user. I re-booted that machine and tried to log-in again from my workstation, but again the file is locked. We are on a networked environment where our data files are stored. How do I resolve this?
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IRonMaN
Level 15
08-12-2023
02:20 PM
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I don't know if this will help or not:
This file is currently locked by another user error opening or saving clients (intuit.com)
Slava Ukraini!
