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How do I put refund method back in my e-file client view?

taxdoer
Level 2

I have lost the refund method in my ProSeries 2020 e-file client view. How do I put it back?

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taxdoer
Level 2

You are a genius. Thank you so much. It is back. 

View solution in original post

5 Replies 5
Just-Lisa-Now-
Level 15
Level 15

The whole column is missing?

From a regular Homebase view  Top menu bar    Homebase > Edit Views

or from the EFCenter   Homebase > Reset View

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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taxdoer
Level 2

Yes Lisa I have it on my 2019 e-file client view right after audit assistance. It was on my 2020 yesterday. Now the whole column has disappeared. I am afraid to efile clients without the direct deposit showing. have never had anything like this before. 

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Just-Lisa-Now-
Level 15
Level 15
IN the EFCenter on the top toolbar click Homebase > Reset Current View

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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taxdoer
Level 2

You are a genius. Thank you so much. It is back. 

View solution in original post

taxdoer
Level 2

I will try the ef center homebase reset view thank you did not understand that was your help thanks very much 

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