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How can I download my 2023 software

Mcritten43
Level 1
I have already renewed but I cannot download the software.  I have not receive a cd
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5 Comments 5
BIGPETE
Level 3

Click on the HELP link from the homebase view and then click on

'Download Next Year's ProSeries Product'

Your 2023 software should download automatically

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Jim-from-Ohio
Level 11

and if downloading 2023 from the 2022 program does not work you can dowload it from https://myproconnect.intuit.com/account/dashboard

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deb514
Level 3

My 2023 proseries federal program is downloaded and working fine, but when I try to do the Wisconsin portion of the return it says I need to download the state.  The 1040 Wisconsin state box has been checked since I did the original download, but when I go to update it tells me there are no new updates... Idk what I am doing wrong!  Any ideas?

 

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IRonMaN
Level 15

It's there for me.  If you do have WI checked for download, I would click on update and select download new products.  I would uncheck WI.  Then I would run the update.  After your program is back up and running, I would do the same procedure but this time click WI and see if it downloads.


Slava Ukraini!
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deb514
Level 3

I had tried that already!  What I ended up doing was clicking on the refresh update tab, and then it actually downloaded the Wisconsin software and now I’m good to go.  Thanks for your input!!