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Getting error while installing ProSeries 2018 saying, "the program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer".

sunshine77
Level 1

I got this error on my Windows 8.1. Is there any quick suggestion to fix this 'api-ms-win-crt-runtime-l1-1-0.dll is missing' error?

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sunshine77
Level 1

@Just-Lisa-Now- Thanks for your suggestion. With a google search, I found a DLL site's link: https://dlldownloads.com/api-ms-win-crt-heap-l1-1-0-dll/ I downloaded this file and replaced the older one with the new one, and my problem was solved. Thanks once again.

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Just-Lisa-Now-
Level 15
Level 15

That's a Windows .dll file.

If you google     api-ms-win-crt-runtime-l1-1-0.dll      you'll find lots of pages explaining how to fix it when that file is missing.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
sunshine77
Level 1

@Just-Lisa-Now- Thanks for your suggestion. With a google search, I found a DLL site's link: https://dlldownloads.com/api-ms-win-crt-heap-l1-1-0-dll/ I downloaded this file and replaced the older one with the new one, and my problem was solved. Thanks once again.

View solution in original post

Just-Lisa-Now-
Level 15
Level 15
woohoo! 🙂

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Skylane
Level 8
Level 8

Lisa is correct. If you’re not technically inclined ask your IT person or Intuit tech support should be able to help

 

 

If at first you don’t succeed…..find a workaround
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