Getting error while installing ProSeries 2018 saying, "the program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer".

[sunshine77]

I got this error on my Windows 8.1. Is there any quick suggestion to fix this 'api-ms-win-crt-runtime-l1-1-0.dll is missing' error?

[Just-Lisa-Now-]

That's a Windows .dll file.

If you google     api-ms-win-crt-runtime-l1-1-0.dll      you'll find lots of pages explaining how to fix it when that file is missing.

[sunshine77 · Accepted solution]

@Just-Lisa-Now- Thanks for your suggestion. With a google search, I found a DLL site's link: https://dlldownloads.com/api-ms-win-crt-heap-l1-1-0-dll/ I downloaded this file and replaced the older one with the new one, and my problem was solved. Thanks once again.

[Just-Lisa-Now-]

woohoo! 🙂

[Skylane]

Lisa is correct. If you’re not technically inclined ask your IT person or Intuit tech support should be able to help