Federal and state returns e-filed through Pro-series and accepted 07/02/2020 for year 2019. Document stamp of acceptance received for federal and two state returns. State refunds received. Federal refund not received. IRS website continued to show "processing".
IRS issues letter dated 02/15/2021 indicating that return was not received and is delinquent. Sending in paper return along with document stamp supporting electronic filing.
Is there any way to understand how IRS systems failed to process an e-filed return?
Mine had an ex-wife who insured a child he claimed as a dependent. I was at a loss at first. If there are no children on yours I wish you luck & truthfully I've seen stranger things as have you I'm sure. Certainly shakes your faith just a little in e-filing doesn't it?
I had 4 different clients have this happen and received the notice on the same day. There were no forms missing and they all had acceptance numbers. We filled out and returned the form attached with the letters and went on to something else in this crazy time.
i had 1 similar last year,the return was accepted but the refund status said more info was needed
and would be sent within 30 days.it was not of course.then 2 months later the refund was received
with no explanation
Thank you for yours and everyones response.
We will send in a duplicate copy of the return reflecting original signatures for efile, etc. as well as Intuit's confirmation of acceptance. Assume there must have been a Covid bug; however, one practictioner indicated it had happenned to him four times.
Should we assess a penalty as IRS for late processing? That will never pass. Excuse the sarcasm.