Every time I enter Fed ID numbers the software has a "Fatal Exit" and shuts down. Why will it not accept FID numbers?

[IRonMaN · Accepted solution]

Looks like there is some kind of top secret fix for that one.  You might want to call support.

https://accountants-community.intuit.com/questions/1757837-any-ideas-on-how-to-fix-fatal-application...

[IRonMaN]

Unless someone is hanging around here today
@Intuit Austin

[IntuitKatieB]

I can assist on this one, let me do a bit a research and will follow up shortly

[IntuitKatieB]

@gary_lovelady I will be sending you an email with instructions to the email listed on this community account.

@IRonMaN Not necessarily top secret, but something we would usually want a support agent assisting with.

[Marc-TaxMan]

What's a Support Agent and how do we find 1?  Don't say call the 800#.

[IRonMaN]

Thanks Katie!