Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Error code 3 when opening client file

ptax255
Level 5

Hi,

After the crashing issues with Proseries, I've had 2 clients now that can't open and it says error 3. Support couldn't help and said the file is corrupted and I have to re-do the return. Does anyone else have a better solution?

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Comment 1
Skylane
Level 11
Level 11

There was an update today that allows you to run proseries in safe mode... there was an alert about it... give it a try

If at first you don’t succeed…..find a workaround
0 Cheers