Error cannot be cleared referring to PDF attachment while the extension box is checked, even though the box is not checked to efile an extension?

[JenniferB]

The extension was not electronically filed and I cannot clear the error regarding the pds attachments.  

The error clearly says, "You have attached pdf attachments while the federal extension checkbox is checked.  Please remove the pdf attachment"

I have removed the attachments multiple times and then reattached.  The extension box is NOT checked and I cannot clear the error.  Seems like a box is checked somewhere to efile the extension but I cannot find it.  

[Terry53029]

Federal information worksheet part Vll first box is to file extension. Make sure you uncheck that box

[JenniferB]

The federal extension box in Part VII is not checked.  I have even removed the 4868 (which was activated to print so the client could mail it with a check), still no luck in resolving the error.

[Terry53029]

I would exit program, repair updates from windows menu, then try again. If still no luck, then disable error checking, and efile.

[JenniferB]

I did the repair updates in the windows menu, still have the error.  I disabled the error checking, now the file will not transmit electronically.

[Terry53029]

Looks like a call to support is in your schedule

[jlutzdsc]

Did you get a solution to this issue?

[JenniferB]

No I did not get a solution.  We are considering transferring the file from 2021 and re-keying 2022 information.

[shaneh33]

I have this same issue now, it won't allow me to efile the amended 2021 tax return and keeps giving me that error. Did they end up finding a solution?

[Skylane]

any chance that the 'freeze the amounts flowing' box is checked on the 4868?   If so, try unchecking

[shaneh33]

No, its not checked. I am going to just mail it in...

[JenniferB]

I did not call support, I saved the existing file under another name and transferred the file from 2021 to 2022 then re-keyed the information.  Sent the new file electronically no problem.