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Efiling issue with EFIN not showing up

Jackie52
Level 1

Entered EFIN isn't populating on the EF Auth Stmt or the Sender ID box when hitting EF Now. The correct EFIN is entered on the Information Wks.  Is this happening to anyone else.  I have spent over an 1 1/2 hours on the phone with Intuit and they can't figure it out either.

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