Efile Individuals

[BrianMO]

After I efile an individual and after the feds accept the return I usually get a message- return sent to state.  After the last client I filed was accepted by the feds, I got the notice for the state-return received by Intuit.  That has been the status for three days.  What is going on?

[IRonMaN · Accepted solution]

Try clicking on "update acknowledgements".  If still no change, it could be that Intuit is sitting on it for a reason.  Sometimes that reason could mean the state is backlogged and Intuit is slowing things down and sometimes the reason is there is a bug that they know about and are putting things on hold until they fix the issue.  And sometimes, its a problem that nobody other than support can explain.