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- Docusign not authenticating properly
Docusign not authenticating properly
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rose73
Level 1
02-09-2023
06:22 PM
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Docusign seems to be failing authentication when some answers are being answered correctly from the Knowledge Base. As a workaround, I have been changing the sign in requirement to Authentication Code. Anybody have better ideas?
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Amajane285
Level 3
02-13-2023
06:18 PM
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we are also having this problem. Lacerte Support has not been any help. We don't have the Authentication code as an option for some of our clients.
