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    Cannot open app

    RLF
    Level 1
    ‎03-17-2021 05:39 PM

    I updated pro Basic and tried to eFile a return.  In the middle of the upload, the app vanished and I cannot open a new instance.  Even after re-booting, I cannot open the app.

    Is this a bug?  How do I proceed?

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    1 Comment 1
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎03-17-2021 05:44 PM

    From the Windows Programs menu, go the to ProSeries 2020 listing and try using REPAIR UPDATES and see if that helps at all.


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