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blank return printing out with no name or numbers

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i am printing out a 1040 return and the screen shows all the numbers but when i print it out no numbers appear on the form.

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3 Replies 3
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Have you attempted to print to PDF?  What displays when you do?  You can print to PDF by selecting the PDF on the print screen.

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Hi hope you are doing well. I have always printed  using the print option on the menu bar or on the side which displays refund amounts or balance due amounts. never had this happen before.

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Try doing FILE and going to PRINT, then hit the CREATE PDF button, see if it still happens then.image.png

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