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A problem was encountered that has caused your program to crash

DJL0708
Level 1

When I was trying to minimized my screen in 2020 program, something weird happened where the screen was zoomed out so I saved the file and then I tried to close the program.  Now the program will not open because it says "A problem was encountered that has caused your program to crash"  I tried to re-download 2020 program and still will not open....HELP.

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