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2018 efile rejects due to needed updating of the program with the need to reconvert files - does not work

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Level 1

when i attempt to efile a 2018 tax return,  i get the message that I need to update the program and reconvert the files that are listed to be filed.   I have done that and i still get the same notes about updating.  Has anybody encountered this problem and if so how to fix it?

 

 

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Close your 2018 program and run updates from the ALL PROGRAMS list at the start menu.

Locate the ProSeries 2018 folder and from there run either the Refresh Updates or the actual ProSeries Update

image.png

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2 Replies 2
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Close your 2018 program and run updates from the ALL PROGRAMS list at the start menu.

Locate the ProSeries 2018 folder and from there run either the Refresh Updates or the actual ProSeries Update

image.png

View solution in original post

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Level 2

Thank you so much Henry Jr!!

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