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Won't update 2017

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Level 1

I have been trying for over a week to update 2017 proseries tax and the program keeps quitting and I am still unable to e-file an amended 1065 which needs to be done.  Why can't you figure it out.  What can be done?

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Level 15

"What can be done?"

1  Call support

2  Paper file the amended return

3  Change professions.  I've been thinking about a change, but I still need a couple of more college credits before I can start my dream job as a rocket scientist.

Wear a mask - the grandma you save could be your own.

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Level 15

"What can be done?"

1  Call support

2  Paper file the amended return

3  Change professions.  I've been thinking about a change, but I still need a couple of more college credits before I can start my dream job as a rocket scientist.

Wear a mask - the grandma you save could be your own.

View solution in original post

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Level 15
Lotta grumpy folks around today....
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Level 15
Two answers today and two unhelpful votes.  I believe I have enough credits to get me started in the optirectomy surgery department so I just might start making some phone calls about a job change today.
Wear a mask - the grandma you save could be your own.
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Level 15

Have you called support (which this is NOT - this place is full of just fellow software users, except for a few moderators) ?

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Level 15
And did you try what was suggested here, in your other post about the issue:
https://accountants-community.intuit.com/questions/1881563-2017-won-t-update
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Level 10

First close PS 2017.

Go to the Windows Start menu for the PC. Click on Start, all Programs, ProSeries 17, then PS Update. 

** I'm still a champion... of the world! Even without The Lounge.
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