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Verify pro series renewal status for 2018

alanm22
Level 1

I am trying to efile a return for 2017. I am getting an error message that says:

You must have an active fast path license for tax year 2018 in order to access this feature in 2019. Please visit My Account to renew or verify your Pro Series software renewal status for 2018.

I did renew in 2018. I am unable to find where I verify this on My Account.

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IRonMaN
Level 15

In 2017 ProSeries, see if clicking “tools” > “license product” helps.

ACME Badge Company - "When you care enough to send the very best"

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IRonMaN
Level 15

In 2017 ProSeries, see if clicking “tools” > “license product” helps.

ACME Badge Company - "When you care enough to send the very best"

View solution in original post

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alanm22
Level 1
It worked. Thanks so much!
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IRonMaN
Level 15
You betcha!
ACME Badge Company - "When you care enough to send the very best"
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