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Has anyone successfully filed a 2017 1120-S this week? The updater or installer is crashing?

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craig
Level 1

I tried 2017 S-Filing on three different machines.  Error code is you need the updated version.  The installer or updater keeps crashing.  I have rebooted and restarted with no success

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All-Star

What did support say when you called them?

Wile E's Tax Prep, Emergency Brain Surgery, and Used Tire Shop - Nobody does it cheaper! Call 8675309 for an appointment today - or tomorrow, we aren't that busy.

View solution in original post

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7 Replies 7
All-Star

What did support say when you called them?

Wile E's Tax Prep, Emergency Brain Surgery, and Used Tire Shop - Nobody does it cheaper! Call 8675309 for an appointment today - or tomorrow, we aren't that busy.

View solution in original post

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craig
Level 1
Never called.  Just wondering if someone else had the same issue
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All-Star
But you keep asking and you keep finding everyone's attempt at helping as not helpful.  Call support.
Wile E's Tax Prep, Emergency Brain Surgery, and Used Tire Shop - Nobody does it cheaper! Call 8675309 for an appointment today - or tomorrow, we aren't that busy.
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All-Star
"But you keep asking and you keep finding everyone's attempt at helping as not helpful"

Yes, the Original question on the same subject is here:

https://accountants-community.intuit.com/questions/1884127-2017-program-will-not-update-i-go-through...

So, I will close this Duplicate.
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Swissandrew
Level 1

I'm having the same issue.  It appears the link has been deleted.  

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abby
Level 1

I'm having this issue too. Called support yesterday and their solutions did not fix the problem. Anyone solve this?

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All-Star

@abby  this original post is a couple months old, are you getting the same message about having to update 2017, but no updates are available?  or are you having a different issue with 2017 or is this about a different tax year?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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