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WHY IS ITO DOWN? WHEN WILL IT BE BACK UP?

cavanaughcpa
Level 1
10/13/2020
It's a deadline
And ITO is not working
Labels (1)
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9 Replies 9
jbovard
Level 2

e-Signature is down for us.  Is it down for you too?  I am on line with tech support and they are investigating.

MJNJEA
Level 2

down for me too - their timing, as always, is impeccable. 

jbovard
Level 2

I wonder if DocuSign is getting overloaded.

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Amajane285
Level 3

Docusign has a nice website that shows their status.  They are not having any issues.  https://status.docusign.com/

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jbovard
Level 2

eSignature is back up and work for us.  

kristop
Level 1

glad it's just not me.......I can't get in at all

TaxPanacea
Level 1

I'm totally frustrated. Two days before the filing deadline, PTO is like molasses, and DocuSign won't work. Intuit, get your head out of your where ever it doesn't belong! NOW!

cavanaughcpa
Level 1

Yes - esignature is down.  Getting into PTO at all is about a 1 in 10 shot.  Getting a screen to load... if it loads at all... takes minutes.  I too am extremely frustrated - I need to be able to work every minute and now I've lost almost two hours.