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What to do if spouse fails e-signature authentication on an MFJ Form 1040

Rox
Level 3

What process can I use to correct the authentication failure of the spouse's e-signature on a jointly filed 1040? 

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1 Comment 1
Rox
Level 3

Well, the ProConnect expert told me to void and start over. That will really impress a new client. In  this case, I just clicked to send reminder, and the singing party was able to pass the ID check and complete the document.