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tax refund offset

georgiaboy
Level 1

my client's  tax refund was changed. He believes that the changed was an offset against a pending tax bill. He did not received any correspondence. What steps should be taken to get an explanation?

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2 Replies 2
qbteachmt
Level 15

Get the info from the IRS:

https://www.irs.gov/individuals/transcript-types-and-ways-to-order-them

 

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sjrcpa
Level 15

If the postal system is functioning, the letter usually comes within 7-10 days. When did he get the reduced refund? Did his address change?


ex-AllStar