Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProConnect Tax
- :
- ProConnect Tax Discussions
- :
- Issue trying to add a user in ProConnect
Issue trying to add a user in ProConnect
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
krista-harris20
Level 1
02-15-2024
05:53 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hello, I'm trying to add a new user. It keeps giving me an error message "There was an issue with your invitation. Try sending it again." I've entered the First Name, Last Name and Email address. I've tried various permissions as well and I cannot get it to create the user.
1 Comment 1
itonewbie
Level 15
02-15-2024
09:11 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Did you try clearing your browser's history, cookies, and cache and then restarting your browser? If this still doesn't solve the problem, try using incognito mode. I also try doing the same using another browser.
Most problems with ProConnect would resolve themselves with these steps.
If the problem persists, you should then approach Intuit Support for help and let them know you've done all that.
---------------------------------------------------------------------------------
Still an AllStar
Still an AllStar
