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Intuit Link is not allowing me to send invite; anyone else experiencing this?

pameez
Level 1
 
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5 Comments 5
IntuitKatieB
Moderator
Moderator

@pameez Are you getting an error when sending the invite? What happens when you attempt it?

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pameez
Level 1

The option to send is not populating, see below. This appears to be only for one client.

linkexamp.png

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IntuitGabi
Community Manager
Community Manager

@pameez Thanks for the screenshot! 
When you enter the email address, does the button highlight for you? Thanks! 

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pameez
Level 1

No it doesn't.

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IntuitKatieB
Moderator
Moderator

@pameez Thank you so much for confirming. This is not typical behavior and we'd definitely like to look at things more on the backend, if you wouldn't mind giving us a call to support. Based on the fact that it's just the one client, we suspect this will need a more in depth approach. Thanks!

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