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If I need to verify ptin for AZ where do I go? There's no verification checkbox under preparer information in settings. How do I fix this?

tinetwork
Level 1
this is a critical diagnostic that just popped up today. My ptin is correct under preparer info but the diagnostic won't go away.
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3 Replies 3
itonewbie
Level 15

What exactly does the critical diagnostic say?

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Still an AllStar
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tinetwork
Level 1

I reached out to support. Took about 42 min for them to resolve the issue. All good now. Thank you 🙂 

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itonewbie
Level 15

Good to know.  Have a great weekend, @tinetwork!

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Still an AllStar
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