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- How do i fix the rejection notice from e-file when all the cells are grayed out?
How do i fix the rejection notice from e-file when all the cells are grayed out?
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Raulp
Level 1
04-16-2022
10:02 AM
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The error requires taxpayer PIN
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itonewbie
Level 15
04-16-2022
10:54 AM
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What cells are grayed out?
If you didn't enter taxpayer PIN, you wouldn't even have been allowed to e-file in the first place. This means it's not the normal taxpayer PIN you're missing.
How about posting the full rejection code and message you received? That would help pinpoint what you might need to fix (if that prompt is not already in the message itself).
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Still an AllStar
Still an AllStar
