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Does anyone get an error message for the depreciation template each time I try to open It--It says the file format or extension is invalid. Any ideas?

ftpbooks
Level 1
i have tried several times in ProConnect to user their templates and instructions.  It downloads but give me an error message when I select it to open.  It seems I can not change the name either.
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George4Tacks
Level 15

What does the error say?

When you complete the template, you need to save the file as .xls or .xlsx  I would use a simple name like Depreciation.xls

Then you would import that file https://proconnect.intuit.com/community/import-or-export-data-files/help/how-do-i-import-stock-trans... speaks about stock, but the same procedure

If you still have problems, contact support.


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ftpbooks
Level 1

Thanks for the help, I did give you the Error message.

I tried saving the file, I tried changing the name slightly also, but their template gets the error message: file name or extension is invalid or corrupt.

 

 

 

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George4Tacks
Level 15

Sorry, I guess I missed the error message. What program did you use to open the template? Are you on PC or Apple? 

Too many variables to solve here. I think you need to work with support. https://proconnect.intuit.com/community/taxation/help/how-to-contact-proconnect-tax-online-for-help/...

Depending on how many depreciation items, it may just be easier to manually enter them. 


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