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2019 tax returns

Level 1

where are the completed 2019 Tax returns that were filed ?

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7 Replies 7
Level 15

1. On the left panel, click on Tax Returns. 

2. On the dashboard next to the panel, in the top-left corner, you'd see Tax Year 2020.  Click on 2020 and select 2019 from the dropdown. 

3. On the next screen, you'd see all your 2019 returns.

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Still an AllStar
Level 1

I did all of that before I posted this question

the completed & filed returns are not there

It says I did not complete any returns

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Level 15
Are you sure that use are using the cloud based ProConnect Tax?
Maybe ProSeries?

ex-AllStar
Level 1

lol

I used the desktop pro series for years & switched to cloud based last year

the tax returns are not there 

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Level 1

 

when I click on 2019 it says that no returns were filed when in fact multiple returns were filed.

It has a list of my clients as if its the beginning of 2019

 it does not have my completed 2019 returns.

 

 

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Level 15

Your other thread says you are looking for 4 business returns you prepared for 2015-2019.  Were all these returns prepared in 2019 using PTO?

 

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Still an AllStar
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Level 1

I found them
logged into a site I did not use all year:intuit.com !  (never used this)
will delete the other from my bookmarks

thanks for your help 

 

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