You posted on an internet forum that is a discussion process, but you only put a one-acronym title. There is no text for your issue. And you posted in Practice Advice.
Is this a question you have for a client? Who is this for, where is this located, what are the details that give some perspective? All of this helps you get replies from your peers who volunteer here.
"Level Up" is a gaming function, not a real life function.