I too am hamstrung by no MA Unemployment software update. The Governor passed it 4/1 and 4/2 DOR wrote the regulations. It is now 4/13, Lacerte PLEASE work overtime on this and complete it. For the first time in the many years of being a customer I am completely frustrated with them.
I am holding state unemployment returns. I receive calls/emails/texts everyday asking about it. When you slow down people's money/refunds they get testy. They understood in the beginning but it is almost 2 weeks now and nothing. Unacceptable