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Unable to create Lock File when entering '23 program

Drphibes
Level 7

Work remotely from my physical office about 8 mo out of the year and not remotely connected to the home office.  Move clients to home office via e-mail to front office.  Am connected to a NAS drive over our network for Lacerte client file access when in the office, which is now.

When I fire up the '23 program I get an error "unable to create Lock File Z:Lacerte/23Tax/Idata/urn/user001.Lw3".  I had already entered a client payment into their 2023 Lacerte client file on a different directory on the laptop drive prior to returning to the physical office and that entry was wiped out on that local drive when I went to access the Lacerte client file.  Need to figure out what's up before clients start to come in.  Any clues?  Thanks in advance!

 

 

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