Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

restoring client changes client status

LSTAX
Level 4

Hi,

I have a new problem when I restore a client into Lacerte. Once the old file is replaced with the new updated version, the Client Status "Documents Received" date is changed to the restored date and initials are cleared.  Has anyone seen this before and know how to resolve this?  I rely on status dates and I place different codes in the initials field for how I received the client info.

Thank you!

0 Cheers