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Is Anyone getting Rejected for Tx Franchise?

davidsteve
Level 3

Reject: Invalid Security Information. Webfile number or last reported revenue is incorrect or blank. Contact Texas Comptroller @1-800-442-3453 for your WebFile number - Form Number: Header; Line Number: H

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Accepted Solutions
davidsteve
Level 3

According to the rep. we need to copy and paste the number to Screen 54.431, scroll all the way down and enter webfile number. 


We did not remove the input fields in 2019 due to this being a mid-year change. This also allows you to quickly copy and paste the number from Screen 4.4 to screen 54.431 for the applicable TX filing.

The input in screen 4.4 will be removed for Lacerte 2020.

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3 Comments 3
TaxesRbad
Level 1

Yes - trying to talk to tech support - on hold for an undesignated length or a life time which ever comes first.

davidsteve
Level 3

Did you get yours resolve? 

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davidsteve
Level 3

According to the rep. we need to copy and paste the number to Screen 54.431, scroll all the way down and enter webfile number. 


We did not remove the input fields in 2019 due to this being a mid-year change. This also allows you to quickly copy and paste the number from Screen 4.4 to screen 54.431 for the applicable TX filing.

The input in screen 4.4 will be removed for Lacerte 2020.