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Can't E-file

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Can't e-file.  This needs to be fixed ASAP.

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9 Replies 9
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Community Manager
Community Manager

We are working diligently to resolve this issue and will update you accordingly.  

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Please reply when this has been fixed.

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Level 2

Do you know - has this been resolved? I had a corp return efiled and rejected Wednesday, still in a state of flux. Tried calling many times but could not reach anyone. Please provide an update as soon as you can, thank you.

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Level 2

Ok, now I feel better it's not just me. Been trying for a while. Placed calls to Lacerte - no call back. Desperate for this deadline to be over! Thank you for your post.

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Level 1

Same problem here. 

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Level 1

Add me to the bunch.  Was on hold for 20 minutes before the message changed to acknowledge they knew of the problem.  Not a good day for this to happen. 

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Level 1

Unacceptable.  For the price we pay this should never be an issue.

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Level 1

We can't even get the program to open now.

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Level 2

I'm not even getting any error messages when I e-file. I keep getting a spinning wheel icon when the program is trying to validate the return for e-file. Been happening for an hour now. 

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