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- Print or save return to pdf - saving with cartoon font style
Print or save return to pdf - saving with cartoon font style
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RTConsult
Level 1
03-22-2021
07:29 AM
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Anyone noticing this since the last update: We have to 'save' the tax return 2x (first time doesn't actually save), then once the 2nd 'save' takes place, the return is saved but utilizes an almost comic-book, cartoon-style font type. Sending this to clients is embarrassing to say the least.
Battling the temptation to take a massive amount of time to roll over to UltraTax who never has these types of issues and always has quick, English speaking customer support. Can anyone help me not have to do this and get this issue resolved? This might be my final straw...
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George4Tacks
Level 15
03-22-2021
08:10 AM
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Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... Among other things there is a Lacerte PDF Repair Tool
Here's wishing you many Happy Returns
