PDF Attachment issue

[victor1]

I've attached a pdf to a return and continue to get an error saying that no pdf is attached. I am able to view the pdf, it is under the size requirement and it is not corrupted. Why is it giving me this issue? 

[sjrcpa · Accepted solution]

Did you pick the correct (per Lacerte) attachment from the drop down list?

[victor1]

Yes. It is a 1098-c and i made sure to correctly add it to the right form and activity

[K949]

did you get your attachment of Form 1098-C ?  Im having the same problems

Karron 

[Drphibes]

Yup, same problem.   Submitted to Lacerte for about 10 days ago as a service request with no response.  I ended up printing and re-scanning the document.  I think some .pdf versions are not registering properly.

[chaplickcpa]

Issue with 1098-C pdf attachment still not solved.

[Drphibes]

So I solved my .pdf attachment problem by scanning the form using a different program (actually older Adobe Acrobat Professional) and the form attached and registered correctly.  It seems that there are .pdf formats the the program does not like.