Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Multiple eSignature requests sent

Jenny5Atwell
Level 2

I sent an eSignature request and had to void it as the client later sent more information.  I later sent a new request for signature, but now it says multiple and the area  is grayed out where I would be able to see the signed form.  Any suggestions on how to view the signed form?

0 Cheers
1 Solution

Accepted Solutions
PhoebeRoberts
Level 11
Level 11

Click on the words View All.

Screenshot 2023-02-16 090407.jpg

View solution in original post

3 Comments 3
PhoebeRoberts
Level 11
Level 11

You click somewhere (on the client name? On the word multiple? Not anywhere near Lacerte, sorry - but it's on the line specific to that client) and the individual requests will make themselves visible.

0 Cheers
Jenny5Atwell
Level 2

Thank you for the response.  I have searched everywhere.  There doesn't appear to be anywhere that I can click.  On any clients that I have sent only one request to I can go in the Actions Column and select from the dropdown menu, but on the two that I have had to send multiple requests to, the Actions Column is locked. 

0 Cheers
PhoebeRoberts
Level 11
Level 11

Click on the words View All.

Screenshot 2023-02-16 090407.jpg