In Lacerte, program froze when trying to e-file an s-corp tax return. Had to close program. Now the client is inaccessible, says I have the file in use.
In Lacerte, program froze when trying to e-file an s-corp tax return. Had to close program. Now the client is inaccessible, says I have the file in use.
In Lacerte, the program froze up when I was trying to print an s-corp tax return. Had to close the program. Now the client is inaccessible, says I have the file in use. I also cannot delete the Userxxx.LW9 file in the urn folder.
I found a solution posted by George4Tacks on 12-07-201902:45 AM
The solution that worked in this situation was simply to close the Lacerte program and reboot our network server. We had already backed up our clients before calling support.
The solution that worked in this situation was simply to close the Lacerte program and reboot our network server. We had already backed up our clients before calling support.
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