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- E-fil PIN Diagnostic
E-fil PIN Diagnostic
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Kasserole
Level 1
a month ago
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I got the following critical diagnostic:
"Use of the e-file PIN requires the Paid Preparer to have a PIN. The Paid Preparer PIN must be five numbers and not all zeros. To enter the Paid Preparer PIN please go to Settings -> Options -> Preparers tab and verify the Preparer's PIN OR in Screen 4, e-File PIN Main Form -> ERO's PIN [O]. (ref.#6338)"
How do I fix this?
1 Comment 1
jharvey
Level 3
a month ago
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Do what the diagnostic says to do. First make sure you have a preparer selected in Screen 1, Client Information, then go into the Settings menu, select Options, select the Preparers tab, double click on the preparer and make sure the preparer has an ERO PIN entered in the pop up window.
