downloading 2023 lacerte

[rbwert]

Where do I go to download Lacerte 2023 program after I log in? I keep getting directed to "Training Portal".

[IntuitGabi]

Select this link: How to download and install Lacerte
Hope this helps.

[rbwert]

That's my issue.  When I go to "My Account" and sign in, instead of going to where I can download the program, I'm directed to  "Training Portal"  Do you know why I'm taken to "Training Portal"?

[George4Tacks]

Are you new to Lacerte? Maybe your account is not set up and paid for yet? If the following link does not get you to where you want, call support 1-800-933-9999 (Weekdays 6am - 5pm PT)

whttps://proconnect.intuit.com/support/en-us/help-article/download-products/download-install-lacerte/...

[IntuitGabi]

If you are a Lacerte user and only see "Training & Support" when you log in, you need updated permissions. Here's how your Firm Admin can change user roles.