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Did update today, now getting w23tax.ini error.................HELP

heather4
Level 1

Triying to request esignature after doing the most recent update.  getting following error and esignature screen not working

Unable to write to C:\Users\heather\AppData\Roaming\Lacerte\w23tax.ini

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1 Comment 1
George4Tacks
Level 15

Try a FORCE reinstall

https://accountants.intuit.com/support/en-us/help-article/install-products/perform-force-install-lac...

be sure to restart your computer after doing this.


Here's wishing you many Happy Returns
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