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Customer Service Rep - Nickel
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Michelle11
Level 1
03-17-2023
11:43 AM
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She did a GREAT job after I was "helped" by another rep. I was on the phone for OVER an hour with the previous rep trying to receive help. She stated some things and I KNEW they were wrong so I called back to get another rep. When I called back, I got Nickel. She helped me in 15 mins!!! Answered all my questions and gave me insight to the program!! I appre
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