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Client link access states client needs invite when already invited

debbie2
Level 1

Client logs into Link after receiving an invite but Link still says client needs an invitation.  Even after deleting cookies and clearing the cache the same problem occurs, client cannot access Link.

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Accepted Solutions
Kathi_at_Intuit
Employee
Employee

I would take a look at this knowledge base as it may help resolve this:

Taxpayer Intuit Link Message - First, You'll Need to Ask Your Accountant to Invite You


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2 Comments 2
Kathi_at_Intuit
Employee
Employee

I would take a look at this knowledge base as it may help resolve this:

Taxpayer Intuit Link Message - First, You'll Need to Ask Your Accountant to Invite You


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jerry2177
Level 1

I am having this same problem, but the link in this post is not working. Where can I get the solution? Thank you, Jerry

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