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calculation engine

Help me
Level 1

Is anyone having trouble calculating tax return in 2019 program? Error while getting calculation data from engine 4424 message

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2 Replies 2
IRonMaN
Level 15

Sometimes the search feature works like crap and sometimes it doesn't:

https://proconnect.intuit.com/community/lacerte-discussions/discussion/error-while-getting-calculati...

ACME Taxes, Tatoos, Tires and Turtles (I've expanded my line of products to better serve you)
colinsbray
Level 3

I am getting a similar error -- cannot populate anything on the "forms" tab and cannot e-file. I've been on hold for 57 minutes now attempting to reach support. 

When attempting to e-file...

"Exception occurred attempting to process e-file(s) for client #####.

ATEExceptionMessage: Caused by: java.lang.NullPointerException"

It was working fine on Friday...

 

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